As we strive to improve performance in our businesses, effective management is key – and it is important that managers possess certain characteristics for them to be truly effective. Technical skills are key, but arguably, the soft skills of managers are even more important. Our recent research has found that a lack of soft skills within management prevents employees from having the ability to learn, excel and succeed.
In today’s competitive business environment, it is important to ensure your organisation is as efficient as it can be. As Ethical Angel’s COO, I recognise the importance of driving operational efficiency, and increasingly it’s not just the technical skills and abilities that are important – it’s the soft skills your team possess that makes the difference.