Competency Frameworks – What Are They? And What Are Their Benefits and Challenges?

Competency frameworks are an age-old topic in learning and development, but the majority of businesses are yet to truly harness them to drive employee performance. On one side, there are businesses ...

Must-have Soft Skills for Today's Managers

As we strive to improve performance in our businesses, effective management is key – and it is important that managers possess certain characteristics for them to be truly effective. Technical skills ...

7 Signs Your Business Has a Soft Skills Problem

In today’s competitive business environment, it is important to ensure your organisation is as efficient as it can be. As Ethical Angel’s COO, I recognise the importance of driving operational ...