Soft skills are an essential part of improving one's ability to work with others and can have a positive influence on furthering your career. The term soft skills covers a wide range of skills as diverse as teamwork, time management, empathy and delegation.

The World Economic Forum Future of Jobs report suggested that by 2025, complex problem-solving, critical thinking, creativity, people management and emotional intelligence would be among the most important skills required in the workplace.

The importance of these soft skills is often undervalued, and there is far less training provided for them than hard skills such as coding. Organizations seem to expect people know how to behave on the job and the importance of skills such as taking initiative, communicating effectively and listening, which often is not the case.

Knowing how you feel about soft skills enables us to build a more effective learning and development programme. It is totally anonymous and will be used by your employer only. Let's get started: