As the technological revolution takes hold and business, as we know it, continues to change - good leaders need to be able to adapt. They need to be able to adapt to the circumstances and pivot their business in a way that makes them as effective and future-proof as possible. As technology displaces employees, a new workforce will emerge, a workforce which is underpinned by soft skills...a recent statement in a report published by Accenture summed it up nicely:
As we strive to improve performance in our businesses, effective management is key – and it is important that managers possess certain characteristics for them to be truly effective. Technical skills are key, but arguably, the soft skills of managers are even more important. Our recent research has found that a lack of soft skills within management prevents employees from having the ability to learn, excel and succeed.
Middle managers come under fire a lot. So much so that our CEO, Alexander Fahie, wrote an article about it recently. But at Ethical Angel, we aren’t here to echo what everyone else is saying about middle managers and why their time in the business world is limited. We want to understand what the current issue is with middle management, where the skills gaps are, and how these gaps can be closed. After all, middle managers are critical to keeping employees motivated whilst providing the vital link between business leaders and the employees on the ground and subsequently they should be set up with the vital technical and soft skills needed to fulfil their role.
University students are the future of our workforce. However, most students don’t get the chance to practice the key skills that are necessary for them to thrive in the workplace. At Ethical Angel, we’re on a mission to change that, and recently we spoke to Professor Michael Nolan, a senior lecturer at the University of Minnesota about how universities need to evolve to deliver these skills to maximise the employability of students.
The CIPD definition of learning and development is to create the right culture and environment for individuals and organisations to learn and grow. But currently, some would say, it’s not fulfilling its role. A recent survey found that 75% of managers were dissatisfied with their company’s L&D function, and 70% of employees say they don’t have the right skills to do their job effectively. This is clear evidence that learning and development is not working, as employees and managers are not getting the right assistance to grow, learn and ultimately develop.
When you were at school, you may remember that we were constantly told that the best way to learn was by doing… Of course, most of us didn’t take any notice of this advice and carried on with the “proven method” of getting our heads in books. And how wrong we were. A recent study found that when it comes to practising what is learned compared to just studying written material, retention of information more than doubles with practice, from 29% to 68%.
On this podcast, I talk to Chris Blackwell the founder of Purpose Led Performance a consultancy that provides leadership development and consultancy to Scale-Ups and purpose driven organisations. Chris talks to us about building a successful and sustainable business, why being purpose driven is important for any business, and the benefits of leadership and employee skills development in today's evolving corporate world.
Jack Ma, the chairman of Alibaba, says soft skills are the future. Humans cannot process data quicker than machines, so don’t try. Do what they can't, which is collaborate, influence, lead, and problem solve. He follows the countless professionals who advocate soft skills as the way forward, the future, the key to unlocking the workforce.
On this podcast, I talk to Anum Mall the Founder and Chair of The World Health, Education and Women Welfare Trust UK (WHEWW) a non-profit grant-making organisation supporting holistic development initiatives in the UK and globally. We talk to Anum about her passion and work including the current WHEWW project to rebuild and renovate St Teresa’s Hospital in Mirpurkhas District, Pakistan. Anum also shares her experience with Ethical Angel and how the platform has helped WHEWW secure much needed technical support and referrals to partners and opportunities.
It’s 2021. Every L&D and HR leader knows that soft skills are more important than ever, right?